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How cancellation fees work in Japan
Most hotels in Japan publish a cancellation policy on the booking page. The charge is usually a percentage of the room rate that rises as the stay gets closer. Always check the policy of the specific plan you book, because the same hotel can sell both refundable and non-refundable plans.
If you get sick or a typhoon hits
Policies differ. Some hotels waive fees when transport is cancelled by weather, others do not. Call the hotel as early as possible and keep any written confirmation.
How to keep your options open
- Prefer plans that allow free cancellation until a day or two before check-in.
- Book on a site that shows the cancellation deadline clearly.
- Put the deadline in your calendar.
